Enhanced Customer Support with In-App Help Scout Articles
Alyne's Help Scout Beacon has been been directly integrated with workflow-driven articles, instantly available and intuitive to where you are within Alyne.
Alyne's Risk Management module, tightly coupled with the new Task Management module is the new vehicle for managing action plans and task delegation. We also took our top notch Secure Evidence technology for Assessments and made it available to all the other features at Alyne.
Restricted Funnels, Expert Digest and more new features
Experts can restrict viewing and using Funnels to selected Alyne users. Owners of Assessments now receive an Expert Digest - a weekly notification update email. Control Selector has been updated.
Poudly presenting "Funnels". Funnels let you categorise Applications, Vendors, Contracts and other objects with a standardised workflow. Based on the outcome, customisable actions are launched, e.g. sending email notifications or even automatically launching Alyne assessments to the object owners.