Alyned Thinking

Part 2 of our Customer Success article series is here. This 3 part series means to provide an insider look at Alyne’s Customer Success Team. In this second article, Felix Schock talks about one integral part of our service delivery: Ongoing Support.

Over the last four months we have welcomed many new faces! Our team is growing and we are happy to welcome all new joiners who each bring with them a valued set of skills. We are sure that together we will reach higher grounds.    

After months of remote work, our move into bigger premises has allowed many of us to reunite once again as a team – now with greater space to spread out and maintain social distancing, while still reaping the benefit of operating in a collaborative in-office work environment.

A new article series to provide an insider look at Alyne’s Customer Success Team. In this first article, Felix Schock shares some of the most important developments and transformations within the team, with insights on topics like team structure, knowledge sharing and internal collaboration – all crucial aspects in the positive development of a growing team.

At the publishing of this post, the Alyne solution is turning two years old. On the 7th of March 2016 we officially launched our Software as a Service to customers.