Alyned Thinking

Why new thinking is needed and how we are putting our expertise to work.
Sun set at the beach

5 Reasons why the Age of the Corporate Policy is coming to an end

Every growing organisation will reach a certain point in time where someone in a leadership position wants to set a certain behaviour for the organisation and gathering everyone around the water cooler to tell them becomes impractical, too non-committal or plain illegal. In nearly every organisation I have encountered, the approach has been to open up a word processor, draft a policy, get sign-off and publish it somewhere as a PDF. I have never seen this being particularly effective, and here’s why.

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IT-Sicherheitsgesetz Teil 3 - Wie effektiv ist es wirklich und was kann ich jetzt schon tun?

Im letzten Artikel haben wir gelernt, was eigentlich zu tun ist, um sich an das IT-Sicherheitsgesetz zu halten und welche Konsequenzen bei Nichtbefolgung drohen. Abschließend möchte ich dazu noch meine persönliche Einschätzung darlegen, sowie dem geneigten Leser ein paar Tipps & Tricks mit auf den Weg geben, was man auch jetzt so oder so tun sollte, um sich zu schützen und damit dann gleichzeitig auch für dieses Gesetz gewappnet ist.

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How barriers in your IT service are discouraging your users' engagement

Today I would like to kick-off on a slightly scholarly note by introducing the concept of transaction costs. The theory was first developed by R.H. Coase in his 1937 paper The Nature of the Firm and further elaborated by O.E. Williamson in The Economics of Organization: The Transaction Cost Approach. Both ended up winning the Nobel Prize in Economics for their contributions in analysing and describing the cost of participating in a market. I would like to apply this concept to using software and discuss some of the transaction costs that may prevent a person from using an IT system. When defining the concept, the economists were focussed on analysing transaction costs such as taxes or price controls. If you consider that economic behaviour is, at its core, the constant decision making of the actors in an economic system guided by the scarcity of certain resources (e.g. food, money, time, attention) and the corresponding incentives of controlling a chunk of said resources (e.g. financial gain, increase in autonomy, less pain), this concept can easily be applied to users of software. Anything that hinders or inconveniences the use of an IT service shall be considered a transaction cost for this exercise.

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